Powerful new web-based dashboard offers unparalleled visibility to your telecom environment.
>> MOREEmpower employees to reset their own passwords and make other changes on a self-service basis.
>> MOREAutomate complex telecom tasks such as on and off-boarding, voice mail list management and others.
>> MORE
>> Develop and deploy powerful telecom administration applications using the 2nd Nature SDK and our Web Services Foundation.
>> MOREPress Releases
Unimax Introduces LineOne – An Employee Self Service Portal for Phone and Voicemail Settings
>> READ
Unimax Introduces Spotlight - a PBX and Voicemail Reporting Dashboard
>> READ
Upcoming Events
Enterprise Connect 2012
>> READ
IAUG Global Conference 2012
>> READ
Self-Service Provisioning
Save significant expense and improve Service Levels by giving your employees the ability to easily manage their own telecom resources anytime using the internet.
With Unimax’s Self-Service Provisioning tools, Telecom and IT departments are able to implement a web-based self-management portal with a configurable workflow and approval process. These tools enable employees to provision, change, and manage their telecom assets on a self-service basis while the current telecom administrators are freed to work on more important and complex tasks.
As an example, Unimax offers Self-Service Voice Mail Password Reset. Recently, a large technology company and Unimax customer determined that processing a single voice mail password reset request cost between $50 and $100 using traditional methods. In one recent year, the company processed more than 18,000 password reset requests at a considerable expense. Shifting to Unimax’s self-service solution saved the company more than $1.2 million in the first year alone. The results were immediate and measurable.
Other examples of Self-Service Provisioning applications include:
- Numerous types of password resets
- Name changes
- Call forwarding changes
- Setting notification schedules
- Enabling additional devices (mobile phone, home phone, etc.)
- Adjusting phone button settings (e.g. different speed dial buttons)
- And many more
For more information on specific system compatibility, please email us at .(JavaScript must be enabled to view this email address) for additional information.
Understand all the features and benefits of Unimax’s solutions. Email us at .(JavaScript must be enabled to view this email address) for additional information.
Visit our Resource Center to download product data sheets, white papers, and other information.
