Unimax offers HelpDesk, a web-based product that enables help desk support teams to perform simple functions like voice mail password reset. But, some companies may wish to take that capability a step further and develop a Professional Solution to give password reset capability directly to the end users.
Unimax will work with your organization to identify your user authentication requirements and will then deliver a web-based application to allow users to reset their own voice mail passwords. For companies who receive numerous password reset requests from their end users, this solution often results in significant cost savings. For example, a large technology company determined that each password reset in its telecommunications network cost between $50 and $100 to process. In one recent year, the company processed more than 18,000 password reset requests. Shifting to an automated, self-service password reset application saved the company more than $1.2 million in the first year alone.
Learn more. Examples of other Professional Solutions designed, developed, and implemented at our customer sites include:
Understand all the features and benefits of Unimax’s Profesional Solutions. Email us at for additional information.
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