Unimax’s 2nd Nature not only provides immediate, calculable benefits for managing your company’s voice systems, but also lays a critical foundation and framework for leveraging opportunities like communication-enabled business processes. Any application or device that relies on user profile data (e.g., HR, call accounting, and E-911 systems) can be linked through 2nd Nature to corporate directories, messaging, or call processing applications.
For example, 2nd Nature’s support for Active Directory enables users’ e-mail addresses to be mapped to their corresponding directory numbers and voice mailboxes. With this critical link between the IT and voice networks, companies increase their ability to leverage IP telephony to remove human latency and alert individuals or groups of people to specific business process events.
Learn more. For examples of how 2nd Nature can be used to automate your business processes, visit our Professional Solutions page or email us at .
Learn more about how other Unimax products, Enterprise MAC Audit and HelpDesk, extend the power of 2nd Nature to deliver additional ROI and benefits.
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