Press Releases

Unimax Releases New Version of Its Enterprise Telecom Administration Software – 2nd Nature >> READ
Unimax Eliminates the Cost of Telecom Provisioning with New Automated On and Off-Boarding Solutions >> READ

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2nd Nature University Edition

PBX and voice mail management software for colleges and universities - If you could create the perfect software package for managing your college or university’s PBX and voice mail systems, you would create 2nd Nature.

Managing PBX and voice mail systems in a college or university environment offers many unique challenges. Unimax’s 2nd Nature University Edition software was carefully designed to meet the specific requirements of college and university telecom environments. 2nd Nature replaces the use of your complex PBX and voice mail system software with a single, easy-to-use college and university friendly interface. With 2nd Nature, higher educational institutions realize three key benefits:

1. Reduce operational costs
2. Reduce time spent on phone system administration
3. Improve internal customer service

Reduce operational costs

Colleges and universities are under tremendous pressure to cut costs. State and federal funding have been reduced and there is no end in sight. Higher educational institutions must continually find ways to reduce expenses, and 2nd Nature can play a big role in achieving that objective. 2nd Nature reduces the costs associated with administering and managing PBX and voice mail systems by introducing powerful bulk editing capabilities, reducing repetitive processes, enabling automation, and much more.

• Easy-to-use interface reduces complexity to save time and money
• Create, modify, and delete large volumes of phones and voice mailboxes with bulk editing tools before each semester
• Advanced find, filter, sort, compare, and analyze features enable you to locate phone and voice mailbox information easily
• Manage multiple PBX and voice mail systems from one screen even if they are from different vendors
• Drive efficiency by standardizing and automating everyday processes
• Schedule single and multiple changes for later execution during off-hours
• Big business functionality with special educational pricing
• Flat rate or subscription pricing options

Reduce time spent on phone system administration
2nd Nature was designed to help you spend less time navigating through the complex administration software that came with your PBX and voice mail systems and more time managing your telecom responsibilities. Our single-point administration interface is compatible with leading PBX and voice mail systems, Microsoft Active Directory, and others. Because 2nd Nature offers significantly greater ease-of-use and more power than your native PBX and voice mail administration software, it will save you valuable time that can be spent on more strategic projects and initiatives.

• Manage phones by department, college, dorm, etc.
• Dramatically improve visibility with comprehensive reporting capabilities
• Easily export telecom data from single or multiple PBX and voice mail systems for use with other software (i.e. E911 systems, registration software, Microsoft Excel, and others)
• Quickly create, modify, and delete multiple phones and voice mailboxes (e.g., with templates, from external files, using Active Directory, and others)
• Share extension and voice mailbox data between 2nd Nature and your various software applications
• Easily identify and manage available PBX extensions and voice mailboxes
• Customize your data with user definable fields
• Delegate simple tasks to interns or students

Improve internal customer service
Increase the speed and accuracy of student and faculty requests to create and modify phones and voice mailboxes. Instantly streamline the provisioning process, and simplify troubleshooting. 2nd Nature will enable you to improve internal customer service while spending less time and money in the process.

• Faster turn-around times
• Fewer errors
• Quickly reset passwords
• Address student support issues even when they don’t know their phone number
• Generate accurate and comprehensive management reports
• Quickly view availability of telecom resources and reserve phones or voice mailboxes for specific people and positions
• Integrate with Active Directory, linking phone, voice mail, and user profile data, including email
• Easily identify improperly linked phone and voice mail resources

2nd Nature University Edition is easy to buy, install, and use
Everything about 2nd Nature is easy. Its low educational price provides big business functionality at a fraction of the cost. Options for flat rate or subscription pricing make buying 2nd Nature easy on your budget. Installation is easy with inclusive implementation hours, and getting up to speed is easy with included training. Best of all, it’s easy to use. Unlike the administration software that came with your PBX and voice mail systems, using 2nd Nature does not require years of experience or telecom expertise.