Spend significantly less time managing your corporate phone system - PBX and voice mail systems are complex and difficult to manage. Small and mid-sized businesses typically don’t have the time or resources to effectively administer these systems let alone resolve telecom fires. As a result, valuable time that should be spent improving the business and focusing on strategic initiatives is spent trying to understand and manage the phone system. Fortunately, there are better options.
Unimax’s 2nd Nature SMB Edition software was developed to remove the complexity of phone system management specifically for small and mid-sized businesses. 2nd Nature replaces the use of your complex PBX and voice mail system administration software with a single, easy-to-use interface. With 2nd Nature, small and mid-sized businesses realize three key benefits:
1. Reduce time spent on phone system administration
2. Reduce PBX and voice mail system administration complexity
3. Improve internal customer service
Reduce time spent on phone system administration
2nd Nature was designed to help you spend less time managing your phone system and more time managing your business. Our single-point administration interface is compatible with leading PBX and voice mail systems, Microsoft Active Directory, and others. Because 2nd Nature offers significantly greater ease-of-use and more power than the administration software that came with your PBX and voice mail system, it will save you valuable time that can be spent on more strategic projects and initiatives.
• Standardize and automate everyday processes
• Easily identify and manage available PBX extensions and voice mailboxes
• Schedule PBX, voice mail, and Active Directory changes for later execution during off-hours
• Customize your data with user definable fields
• Quickly create, modify, and delete multiple phones and voice mailboxes at the same time (e.g., with templates, from external files, using Active Directory, and others)
• Delegate simple tasks to less skilled personnel
Reduce PBX and voice mail system Administration complexity
The management software that comes bundled with phone systems is inflexible and can be very difficult to learn and use. Its high level of complexity typically requires system administrators to have specialized knowledge and extensive telecom training. 2nd Nature SMB Edition removes the complexity and reduces the hassle and pain of managing phone systems.
• Easy-to-use interface
• Easily export telecom data from single or multiple PBX and voice mail systems for use with other software (i.e. Microsoft Excel)
• Manage multiple PBX and voice mail systems from one screen even if they are from different vendors
• Manage phones by department, building, floor, etc.
• Dramatically improve visibility with comprehensive reporting capabilities
• Easily track all changes made to the system
Improve internal customer service
Increase the speed and accuracy of internal requests to create and change phones and voice mailboxes. Instantly streamline the provisioning process and simplify troubleshooting. 2nd Nature will enable you to improve internal customer service while spending less time in the process.
• Faster turn-around times
• Fewer errors
• Easily create, modify, and delete phones and voice mailboxes
• Quickly reset passwords
• Find, filter, sort, compare, and analyze phone information easily and react quickly
• Generate accurate and comprehensive management reports
• Quickly view availability of telecom resources and reserve phones or voice mailboxes for specific people and positions
• Integrate with Active Directory, linking phone, voice mail, and user profile data, including email
2nd Nature SMB Edition is easy to buy, install, and use
Everything about 2nd Nature is easy. Its low price provides big business functionality at a fraction of the cost. Options for flat rate or subscription pricing make buying 2nd Nature easy on your budget. Installation is easy with inclusive implementation hours, and getting up to speed is easy with included training. Best of all, it’s easy to use. Unlike the administration software that came with your PBX and voice mail systems, using 2nd Nature does not require years of experience or telecom expertise.