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Reduce voice system administration costs by up to 50% with Unimax and 2nd Nature

Business process re-engineering had been saving companies money for decades. Now, in the age of unified communications, companies are continuing to improve business processes and striving to remove human latency from their operations. One likely candidate that may often be overlooked is voice system administration.

Unimax’s flagship product, 2nd Nature, enables management of PBX and messaging systems through a single administration interface. It streamlines, standardizes, and automates voice administration processes, saving significant dollars for your IT or telecom department while improving productivity. With 2nd Nature, telecom administrators can:

• Design templates to create and manage frequently used profiles
• Modify one or multiple records at a time
• Reduce or eliminate redundant data entry—changes in one system automatically propagate to related fields in other systems
• Automate multiple creates, modifies, and deletions of users, phones, and mailboxes
• Streamline user provisioning and “aging” policies by automating groups of available resources
• Plan ahead for large employee moves or organizational changes by creating off-line project areas for saving work
• Schedule changes or projects immediately or for later execution

In addition to reducing system administration costs, once telecom managers have increased data access and availability, they are able to:

• Identify unused assets and improve asset utilization and capacity planning
• Redistribute personnel costs, better allocating workload among administrators
• Pinpoint process inefficiencies, improving throughput of tasks
• Standardize and automate the new processes

Contact us and find out how some Unimax customers have saved 50% in telecom provisioning costs by using 2nd Nature.

Understand all the features and benefits of 2nd Nature’s single, centralized administration interface. Email us at for additional information.

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